Don’t forget that Botrock is ready to help, 24/7
In early 2021, Information & Educational Technology (IET) introduced Botrock to UC Davis. She’s the helpful and tech-savvy chatbot that makes her home on the Service Hub as well as other websites.
Not only can Botrock answer your tech questions directly in her chat box, but she has other skills too, like providing links to Knowledge Base articles and AggieVideos for more comprehensive help, as well as opening support tickets. As Botrock matures, she will gain more knowledge and skills, and will be able to help even more.
You can find Botrock on these UC Davis sites and webpages:
- All pages of the Service Hub
- IT Express website
- IET’s home page
- IET Client Success webpage
- IET About webpage
- IET Security webpage
- IET IT Provider webpage - https://iet.ucdavis.edu/tsp (login required)
- Applicant Knowledge Base / MyAdmissions FAQ – applicant.ucdavis.edu
If you have questions, find Botrock in the lower right window of the above webpages and click to get answers, start a support ticket, and track your support requests.